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Financial Aid Customer Service Representative

Department or office- Financial Aid

Student position title- Customer Service Representative

Location- Theresa Hall, Room 120

Supervisor- Catherine Valentine

Supervisor's email- cvalentine@ndm.edu

Supervisor's phone- 4105325368

Job description- Answer phones and provide general information. Assist with other projects and tasks as assigned including, but not limited to, scanning and shredding documents.

Qualifications- Knowledgeable about the basics of financial aid, friendly, good attitude, patient, and cooperative. Reliable and trustworthy to handle sensitive information. Student worker must have prior employment experience in a college financial aid office.

Work days and hours- Monday-Friday, 20 hours per week

Semesters- Fall: Yes

Winterim: Yes

Spring: Yes

Summer (direct hire only): Summer

Pay rate- $10/hour

Number of positions- 1

Campus jobs are limited. Preference will be given to students who have accepted a Federal Work-Study award. In order to benefit from this preference, FWS students must indicate their FWS status above. Acceptance of a FWS award does not guarantee a campus job.

Campus work experience

Off-campus work experience

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