Financial Aid Customer Service Representative
Department or office- Financial Aid
Student position title- Customer Service Representative
Location- Theresa Hall, Room 120
Supervisor- Catherine Valentine
Supervisor's email- firstname.lastname@example.org
Supervisor's phone- 4105325368
Job description- Answer phones and provide general information. Assist with other projects and tasks as assigned including, but not limited to, scanning and shredding documents.
Qualifications- Knowledgeable about the basics of financial aid, friendly, good attitude, patient, and cooperative. Reliable and trustworthy to handle sensitive information. Student worker must have prior employment experience in a college financial aid office.
Work days and hours- Monday-Friday, 20 hours per week
Semesters- Fall: Yes
Summer (direct hire only): Summer
Pay rate- $10/hour
Number of positions- 1