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IT Instructional Services Assistant

Position: Instructional Services Asst.

Department: Information Technology- Federal Work Study and Direct Hire

Location: Rice Hall

Supervisor: Ed Boston

Supervisor's Email: eboston@ndm.edu

Phone: 410-532-5765  

Job Description: The Instructional Services Assistant will be responsible for …

  • Maintaining lab equipment across campus
  • Performing regular checks of classroom technology to confirm functionality
  • Cleaning and restocking lab equipment when necessary
  • Installing and upgrading software on classroom and faculty office computers
  • Interacting with students, faculty and staff in a professional manner to resolve user problem issues
  • Other duties as assigned by the Instructional Services team  

Qualifications:

  • Proficient in PC and/or Macintosh operating environment
  • Possess working knowedge of the Microsoft 2003/2007 Office Suites
  • Possess good customer service skills
  • Able to work both independently and as part of a team
  • Able to troubleshoot user hardware and software issues
  • Able to lift at least 30 lbs.  

Work Days and Hours: Monday-Saturday, 8 a.m.-9 p.m. 

Pay Rate: $7.25

No. of Positions: 5

Campus jobs are limited. Preference will be given to students who have accepted a Federal Work-Study award. In order to benefit from this preference, FWS students must indicate their FWS status above. Acceptance of a FWS award does not guarantee a campus job.

Campus work experience

Off-campus work experience

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