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PLUS Loan Denial Options

Grad PLUS

If you are denied for a Direct Graduate PLUS loan, you have two options that you may pursue:

Appeal

You may appeal your credit decision with the U.S. Department of Education if you believe that there was an error on your credit report. You may pursue this option by visiting  www.studentloans.gov or by calling 1-800-557-7394 (Federal Loan Origination Center) and speaking with a representative.

 To appeal your credit decision online:

  • Login to www.studentloans.gov using the student borrower’s information (SSN & FAFSA PIN).
  • Select the “Appeal Credit Decision” link under the PLUS Process section on the left side of the menu
  • Follow the instructions provided to complete the appeal process. After completing the appeal online, the borrower should receive a call from a representative with the Federal Loan Origination Center within 3 business days to discuss their appeal. If the borrower does not a receive a call, they may contact the Federal Loan Origination Center at 1-800-557-7394 to discuss the status of their appeal.

If your appeal is approved, you must inform our office by sending an email to finaid@ndm.edu  so your loan can be processed. Be sure to include your SSN or student ID in the email.

Endorse

You may reapply with an endorser (co-signer) at www.studentloans.gov.

To apply with an endorser (co-signer):

  • The endorser must login to www.studentloans.gov using their own information (SSN & Dept of Ed. PIN).
  • Select the “Endorse PLUS Loan” link under the PLUS Process section on the left side of the menu
  • Follow the instructions provided to complete the endorser process. You will need your Loan Reference Number to complete the endorser process. This number was provided during your original credit check. If you do not have this information, you may contact the Federal Loan Origination Center at 1-800-557-7394.
  • The student borrower must also complete a new Master Promissory Note (MPN) at www.studentloans.gov.

If your loan is approved with an endorser, you must  inform our office by sending an email to finaid@ndm.edu  so your loan can be processed. Be sure to include your SSN or student ID in the email.

Tips for Selecting an Endorser

Parent PLUS

When a parent of a dependent undergraduate student is denied the PLUS loan, the office of financial aid will automatically award the student additional unsubsidized loan funds. However, the parent has the option to pursue either of the options listed below.If the PLUS loan becomes approved, the student is no longer eligible for the additional unsubsidized loan funds. 

If you are denied for a Direct Parent PLUS loan, you have two options that you may pursue:

Appeal

You may appeal your credit decision with the U.S. Department of Education if you believe that there was an error on your credit report. You may pursue this option by visiting  www.studentloans.gov or by calling 1-800-557-7394 (Federal Loan Origination Center) and speaking with a representative.

 To appeal your credit decision online:

  • Login to www.studentloans.gov using the student borrower’s information (SSN & FAFSA PIN).
  • Select the “Appeal Credit Decision” link under the PLUS Process section on the left side of the menu
  • Follow the instructions provided to complete the appeal process. After completing the appeal online, the borrower should receive a call from a representative with the Federal Loan Origination Center within 3 business days to discuss their appeal. If the borrower does not a receive a call, they may contact the Federal Loan Origination Center at 1-800-557-7394 to discuss the status of their appeal.

If your appeal is approved, you must inform our office by sending an email to finaid@ndm.edu  so your loan can be processed. Be sure to include the student's name and SSN or student ID in the email.The additional unsubsidized loan will be removed from the student’s financial aid package.

Endorse

You may reapply with an endorser (co-signer) at www.studentloans.gov.

To apply with an endorser (co-signer):

  • The endorser must login to www.studentloans.gov using their own information (SSN & Dept of Ed. PIN).
  • Select the “Endorse PLUS Loan” link under the PLUS Process section on the left side of the menu
  • Follow the instructions provided to complete the endorser process. You will need your Loan Reference Number to complete the endorser process. This number was provided during your original credit check. If you do not have this information, you may contact the Federal Loan Origination Center at 1-800-557-7394.
  • The parent borrower must also complete a new Master Promissory Note (MPN) at www.studentloans.gov.

If your loan is approved with an endorser, you must inform our office by sending an email to finaid@ndm.edu  so your loan can be processed. Be sure to include the student's name and SSN or student ID in the email.The additional unsubsidized loan will be removed from the student’s financial aid package.

Tips for Selecting an Endorser