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Application for IT Help Desk Assistant

Position: Help Desk Assistant

Department: Information Technology- Federal Work Study and Direct Hire

Location: Rice Hall

Supervisor: Ed Boston

Supervisor's Email: eboston@ndm.edu

Phone: 410-532-5765  

Job Description: Help Desk Assistants will provide desktop and phone technology support to the campus community, assist all users with any technology issues that may arise, log and document technology issues, correspond with users and IT staff and other tasks associated within the realm of Information Technology services.  

Qualifications: Customer-friendly. Able to communicate clearly and effectively. Excellent listening skills. Works independently but is also a team player. Reliable and timely. Dedicated to the tasks at hand. Must be able to multi task effectively. Must be willing to grow with the position. Must have basic knowlege of Microsoft applications.  

Days: Monday - Sunday, 8 a.m.-1 a.m.  

Pay Rate: $7.25

No. of Positions: 10

Campus jobs are limited. Preference will be given to students who have accepted a Federal Work-Study award. In order to benefit from this preference, FWS students must indicate their FWS status above. Acceptance of a FWS award does not guarantee a campus job.

Campus work experience

Off-campus work experience

By clicking submit, I confirm that the facts set forth in my application are true and complete. I understand that if employed, any false statement on this application may result in dismissal. I further understand that this application is not and is not entended to be a contract of employment, nor does this application obligate the employer in any way if the employer decides to employ me. I understand and agree that my employment is at-will and can be terminated by either party with or without notice, at any time, for any reason or no reason.

Under Maryland law, an employer may not require or demand any applicant for employment or prospective employment or any employee to submit or take a polygraph, lie detector or similar test or examination as a condition of employment. Any employer who violates this provision is guilty of a misdemeanor and subject to a fine not to exceed $100.