Notre Dame of Maryland University participates in Federal student aid programs that are authorized under Title IV of the Higher Education Act of 1965.
Title 34 CFR §600.9 requires states to have a “process to review and appropriately act on complaints concerning the institution including enforcing applicable State laws.”
Title 34 CFR §668.43(b) requires that institutions, “make available for review to any enrolled or prospective student upon request, a copy of the documents describing the institution’s accreditation and its State, Federal, or tribal approval or licensing. The institution must also provide its students or prospective students with contact information for filing complaints with its accreditor and with its State approval or licensing entity and any other relevant State official or agency that would appropriately handle a student’s complaint.”
To comply with this regulation, NDMU makes every effort to resolve student complaints internally, using policies and procedures outlined in several publications such as the University Catalogs and in the Student Handbook. Students are expected to familiarize themselves and fully utilize any and all administrative policies, procedures and/or resources provided by NDMU.
In the event that it is unclear whom to contact to seek resolution, students may consult with the Associate Vice President for Student Life.
In the unlikely event that an issue cannot be resolved by NDMU, students may file a complaint with the Maryland Higher Education Commission (MHEC) which is the State Licensing Authority in Maryland.
6 North Liberty Street, 10th Floor
Baltimore, MD 21201
Telephone: (410) 767-3301
Unresolved complaints may also be filed with the Middle States Commission on Higher Education, the University’s regional accrediting agency, once all other avenues have been exhausted.
All complaints and third party comments submitted to the Middle States Commission on Higher Education must be submitted by using the Commission's official online form.
A complaint pertaining to potential violations of consumer protection may be submitted to:
Office of the Attorney General
200 Saint Paul Place
Baltimore, Maryland 21202
A complaint concerning discrimination may be submitted to:
U.S. Department of Education
The Wanamaker Building
100 Penn Square East, Suite 515
Philadelphia, PA 19107-3323