As faculty and staff at NDMU, you play a critical role in the student experience. You have an opportunity and obligation to support students and get them connected to people and offices on campus that can help.
Case Management can work with you and your departments to provide you with resources, trainings, and support for your work with students who are struggling. While Case Management can be a vital resource for students, we recognize the importance of educating faculty and staff around students of concern, mental health and wellness, and ways to support students. Guide to Referring Students Concern
Ideally, any time a community member reports an incident or a student of concern to one of these resources, a conversation between the reporting party and the student of concern is taking place in advance. This is not always possible, but it does usually foster the most effective outreach plan and is therefore a strong preference.
Concern Type |
Department |
How To Report/Connect to Services |
Academic Concerns |
Academic Support & Enrichment Programs |
Issue an alert in Navigate |
Academic Concerns |
Tutoring Center |
|
Academic Concerns |
Writing Center |
|
Disruptive Behavior |
Community Standards |
Complete Incident Report Form |
Student Accommodations |
Office of Accessibility |
|
Navigating campus resources |
Case Management |
Complete student of concern report |
Challenge adjusting to college |
Case Management |
Complete student of concern report |
Basic Needs (food and housing insecurities) |
Case Management |
Complete student of concern report |
Mental Health Concerns |
Counseling Center |
counselingctr@ndm.edu 410-532-5378 |
Mental Health Concerns |
If online student-Bettermynd |
|
Immediate safety concern or emergency |
Public Safety |
410-435-6666 |
Grief, spiritual needs, and other emotional support |
Mission & Ministry |
|
Acute/Temporary Physical Health |
Health Services- University Wellness Nurse |
healthservices@ndm.edu 410-532-5403 |
Acute/Temporary Physical Health |
University Student Insurance Telehealth Provider |
1-888-857-5462 |