Since our Training & Development offerings are mainly face-to-face, we have had to suspend this program temporarily and hope to have new sessions available soon.
In 2008, Notre Dame of Maryland University began participating in Building Bridges Across Maryland, a unique training, networking and development program for support staff at area colleges and universities.
This program was created based on feedback from staff and supervisors that training was needed and that it can be difficult for people in these positions to get away from the job to attend. A cross-institutional program for support staff was developed - participation in the program is by invitation only and is limited to five individuals from each institution. Vice Presidents at institutions are to nominate five deserving individuals each year to participate and they will attend 6 sessions - 1 per month - over the course of the program.
Each participating institution hosts either a content session or the kickoff or graduation events. These schools include McDaniel College, Towson University, University of Maryland, Baltimore, and University of Maryland, Baltimore County. During our 12th year, we grew the program and welcomed 2 new institutions - Maryland University of Integrative Health, and University of Baltimore!
Interested in participating? Talk to your HR department!
This program is especially beneficial to newer/less experienced staff and/or those new to higher education
2021-2022 Administrative Support Cohort
2019-2020 Administrative Support Cohort
2018-2019 Administrative Support Cohort
2017-2018 Administrative Support Cohort
2016-2017 Administrative Support Cohort
2015-2016 Administrative Support Cohort
2014-2015 Administrative Support Cohort
2013-2014 Administrative Support Cohort
2012-2013 Supervisor Cohort
2012-2013 Administrative Support Cohort
Mary Alice Adams
2011-2012 Supervisor Cohort
2011-2012 Administrative Support Cohort
2010-2011 Supervisor Cohort
2010-2011 Administrative Support Cohort
2009-2010 Administrative Support Cohort
2008-2009 Administrative Support Cohort
Learn how to identify your customers and their expectations. Identify behaviors that constitute excellent service, recognize various modes of communication and when to use each, practice good customer service techniques, and develop a personal action plan to improve customer service back on the job. To request a session, please email firstname.lastname@example.org.
Take an in-depth look at your personal strengths, interests, and skills. Identifying and using your strengths is the key to improving individual effectiveness and team performance. You will need to take an assessment prior to attending this course. To request a session, please email email@example.com.
This program is for all new employees and is designed to give you an opportunity to learn about the history of the School Sisters of Notre Dame and the mission of the University. Julia Campagna, director of mission and ministry shares Notre Dame of Maryland University’s rich culture, history, and treasured traditions and at the conclusion of the orientation, employees will have a better understanding of the importance of their role within the University’s community. These sessions are held once a quarter.
This cohort program consists of 5 sessions aimed at helping all supervisors be more efficient and effective in their roles. Participants will receive a certificate of completion after attending all 5 sessions. To request a session, please email firstname.lastname@example.org.
Sessions include, Fundamentals of Supervision, Effective Hiring and Onboarding, Core Responsibilities, Performance Management, and Advanced Skills
The Social Style model is easy to understand and provides an effective framework and specific techniques for helping people improve their interpersonal skills. This session is designed to provide an introduction to Social Style and Versatility. This session will teach participants about the fundamental concepts of behavior versus personality, will provide insight into the four styles, and demonstrate the impact their style behavior has on others through the concept of Versatility.
While juggling multiple priorities and trying to do more with less, we must also meet deadlines, gain control over paperwork, and get more done in less time every day. Participants will develop an action plan to get and stay organized, and learn techniques to set goals, manage your time, handle interruptions, delegate tasks, avoid procrastination, identify and focus on priorities, and organize your desk and yourself.