As a student in the School of Integrative Health, you’ll be required to use a computer as part of your studies and experiences. Students must have ready, predictable, and reliable access to a computer that meets the technical requirements of the Canvas learning management system and a strong internet connection. Students must be able to use a computer as part of their studies and experiences to access Canvas, access other online educational resources, complete and submit their course work, communicate with their faculty and classmates, receive and respond to official communications from the University, and use university systems to register for classes, apply for financial aid, request services, and pay their bill.   

Students must have working knowledge and facility using Microsoft Word, PowerPoint, Excel, and Outlook and Teams (the university provides students with access to Office365).   

Students must have access to a computer with an internal or external microphone, speaker, and camera, or an external headset in the case of a microphone and speaker, to participate in online learning activities.  

All students are issued an official university email account upon matriculation and are responsible for the information sent via that account. All email communications between matriculated students and the university must occur through students’ official university email account. All communications within an academic course must be submitted through either the Canvas learning management system (LMS) or through students’ official university email account. 

NOTE: Students should not use personal email accounts or unofficial tools, media (e.g., social media) or applications for university-related communications. Refer to your course instructor if you are unsure if specific tools or applications are approved for usage in Canvas classrooms. 

Notre Dame of Maryland University Self-Service Portal 

The Self-Service Portal is where students will register for courses, pay their tuition and fees, financial aid support and see their final grades. Please visit the for access to resources to support with the registration process. 

If you have additional questions about the registration process, please contact Registrar@ndm.edu 

If you need help with the Self-Service Portal (self.ndm.edu) please contact helpdesk@ndm.edu 

Canvas Learning Management System 

The Canvas learning management system (LMS) is the software application the university uses to deliver its online and hybrid courses, and to supplement its on-campus courses.  

Canvas Technical Requirements:  

Basic Computer Specifications for Canvas provides information about technical requirements to maximize use of Canvas.  

Canvas Login (Academic Programs – School of Integrative Health/MUIH Login) 

Log in to Canvas using the NDMU/MUIH Canvas Users link. 

canvas 

Use your NDMU email address and password. 

To access past enrollments before Spring 2025, Log in to Canvas using the MUIH students click here. 

canvas

Use your MUIH email address and password to access past enrollments.  Access to past enrollments will end on June 2025. 

For assistance with your email address and password to access Canvas, contact the Information Technology (IT) Department at helpdesk@ndm.edu. 

First Tier Canvas Support for Enrolled Students 

Visit the Student Technology Training site in Canvas. 

This site includes tutorials, resources and Frequently Asked Questions to provide support using Canvas, Microsoft Teams and Zoom software at the university. 

Second Tier Canvas Support – 24/7/365 Canvas Support 

Contact 24/7/365 Canvas Support as the second step to address Canvas classroom issues or if it is after business hours. 

When reporting problems, please include the following information to ensure a timely resolution of your problem: 

  • your first and last name 

  • course number and name 

  • instructor’s name 

  • specify your usage of a PC or Mac 

  • specify the type of browser you are using 

  • and provide specific details describing the problem you are having. 

Student Help 

  • Phone: 877-373-3410 

  • Additional support and training can be found on the Canvas navigation by clicking the help button. 

Third Tier Canvas Support 

Contact helpdesk@ndm.edu for student support with issues not resolved by First & Second Tier 24/7/365 Canvas support above. 

When reporting problems, please include the following information to ensure a timely resolution of your problem: 

  • your first and last name 

  • course number and name 

  • instructor’s name 

  • specify your usage of a PC or Mac 

  • specify the type of browser you are using 

  • and provide specific details describing the problem you are having. 

Canvas Tutorials 

  • Canvas Student Guide: The Canvas Student Guide provides access to support and tutorials about the Canvas features used by students. 

  • Student Technology Training site in Canvas: This site provides additional support for technology you will be using in your online experience.  You can self-enroll in this course from any course navigation within a Canvas course. 

Microsoft Office and Zoom Support 

MS Teams Video Conferencing System 

Your courses will be using MS Teams meetings for student and faculty use for real-time meetings, lectures and support online. 

MS Teams Support 

Students and faculty can find support using MS Teams in the Student Technology Training within Canvas.  This is a self-enrollment site that can be accessed from the navigation within any Canvas course in the NDMU Canvas LMS. 

ZOOM Videoconferencing System 

The ZOOM videoconferencing system is reserved for those students and faculty in a clinic course requiring HIPAA protections. When you are enrolled in one of these courses an invitation to the Zoom account will be sent to your university Outlook email. 

Zoom Support 

  • Second Tier Support: Training videos are available in the Student Technology Training site in Canvas. 

Contact NDMU Information Technology Office Support (helpdesk@ndm.edu) 

  • Office 365 including Outlook and Teams (*) 

  • The NDMU IT Helpdesk hours are M-F 8:00 AM – 5:00 PM.  During the semester there may be extended hours as we hire student workers. 

  • There are no weekend helpdesk hours 

*Office 365 Support:  

Web Version of O365 Applications: helpdesk@ndm.edu provides assistance logging into the web version of O365 applications (Outlook, Teams, Word, PowerPoint, Excel, etc). 

Desktop Version of O365 Applications: The university does not provide technical assistance for the desktop version of O365 applications on personal devices that are not owned by the university. For technical assistance with O365 desktop applications on a personal device,  set up a meeting with the /bookings/s/LO9MUmsBlUGRrGftfHyJeA2">Faculty Fellow for Technology. For technical assistance with O365 desktop applications on a university-owned device, contact the helpdesk@ndm.edu 

The university does not provide technical assistance or training using the features of O365 applications. Training materials for the O365 applications are available directly from Microsoft. 

For additional support schedule time with the Faculty Fellow for Technology (/bookings/s/LO9MUmsBlUGRrGftfHyJeA2">Bookings Link) 

Library Account and Technology 

Library Access:   Visit the Loyola/NDMU Library Guide for MUIH. 

Call during building hours: 410.617.6801 
Email a question to: askemail@loyola.edu